AI Chatbot & Voice Agent Development
Chatbots and voice agents built for your business: customer support, sales, booking, internal helpdesks. We connect them to your documents and systems, fine-tune models on your own conversations so they answer in your tone and domain, and test them before they go live.
What’s included
- ✓Chatbots for web, WhatsApp, Slack, Telegram and in-app
- ✓Voice agents for phone lines and devices, with speech-to-text and text-to-speech
- ✓Retrieval over your documents, FAQs and databases so answers are grounded in your data
- ✓Fine-tuning on your transcripts and examples for tone, format and domain accuracy
- ✓Tool and API integration: bookings, CRM, order lookups, ticket creation
- ✓Evaluation sets, guardrails and hand-off to a human when needed
Tools we use
ClaudeOpenAIOpen-weight models (Llama, Mistral, Qwen)LoRA fine-tuningVector databasesTwilioWebRTCQuestions
- Do you build on hosted models or run our own?
- Either. Hosted APIs are fastest to launch; self-hosted open-weight models suit strict data-privacy needs. We recommend one after reviewing your requirements.
- What data do you need for fine-tuning?
- Real examples of good conversations, typically a few hundred to a few thousand. We help you collect, clean and label them.
- How do you keep the bot from making things up?
- Answers are grounded in your documents, we test against an evaluation set before launch, and the bot escalates to a person when it is unsure.